Free Home Health Assessment
We look at what you want checked, discuss your goals and document what we find with measurements and photos. We email you the photos and our report.
Pella Certified Reseller
Pella windows & doors for Outer Banks homes
Refresh OBX is a Pella Certified Reseller. We offer Pella windows & doors through the Pella showroom in Kill Devil Hills, installed by Pella. It starts with a free, no-pressure assessment of the windows and doors you want checked.
What's included
- Replacement windows, usually the Pella 250 Series vinyl replacement window
- The Pella Lifestyle Series and the Pella Impervia Series when they fit the home
- Pella doors through the Pella showroom in Kill Devil Hills (Outer Banks homes)
- A look at every window and door you want checked, with measurements and photos
- The window price and Pella's installation estimate, shown separately
Salt air, wind and sun are hard on windows. We start with a free assessment: we look at every window and door you want checked, take measurements and photos, and email you the photos and our report.
Then we meet again, in person or by Zoom, to go over options and pricing. For windows, you see the window price and Pella's installation estimate separately. You purchase the windows from Refresh OBX and pay Pella directly for installation. Pella does a final measure before the order is placed.
Helpful to include in your request
- Roughly how many windows or doors you want checked
- Problems you've noticed, like fogged glass or drafts
- Whether the home is a rental, and any guest dates to work around
- Who can let us in if you live out of town
If you live out of town, tell us who manages the home in your request.
Our main window line
Pella 250 Series
A focused choice for homeowners who want a strong balance of performance, value and simplicity.
- Vinyl replacement window platform
- Multiple common window configurations
- Low-maintenance material
- Designed for replacement applications
- Backed by the Pella brand
Product availability, options and installation details are subject to Pella's current specifications and project requirements.
Pella window lines
Less confusion. Better expertise.
Your consultation shouldn't feel like a catalog with dozens of manufacturers and hundreds of combinations. By focusing on one main Pella window line, we can know it well and make the buying process easier to understand.
Want more design options, or extra strength for oceanfront exposure? Ask about the Pella Lifestyle Series (wood interior, aluminum-clad exterior) and the Pella Impervia Series (fiberglass).
Our goal is not to give you more choices. It's to help you make a better-informed choice.
Window health
Five signs a window needs attention
If you notice any of these, a free assessment is a good next step. We'll look at every window you want checked.
- Fog or moisture between the panes
- Sashes that stick or won't stay open
- Drafts you can feel on a windy day
- Soft or cracked frames
- Water stains below the window
Salt-air care tips from Pella
Salt spray and wind-blown sand are hard on windows and doors. Pella's own care guidance says products in coastal areas need more frequent inspection and maintenance. Five tips from Pella's owner's manual and care pages:
- Wash often. If your home gets wind-driven salt spray or salt fog, Pella says to wash the exterior and the operating hardware with mild detergent and water at least every three months, and more often if needed.
- Skip the pressure washer. Pella says not to power-wash, scrape, or use abrasive or harsh cleaners on its windows and doors.
- Vacuum the sill. Open the lower sash a few inches and use a vacuum brush attachment to pull out sand and debris.
- Clear the weep holes. These small drain holes at the bottom of the frame let water out. Pella says to keep them free of dirt and sand with a small, soft brush.
- Check the caulk once a year. Look closely at the lower corners and the joints between grouped windows. Cracked, broken or missing caulk should be fixed.
These are general tips. Always check the care guide for your own windows. Sources: Pella Windows and Patio Doors Owner's Manual and Pella Customer Care: cleaning Pella windows and patio doors.
How it works
Assessment first. Then options and pricing.
No high-pressure one-call close. You get better information before you make a decision.
Options & pricing meeting
We meet again, in person or by Zoom, to review scope, pricing and questions together. For windows, you see the window price and Pella's installation estimate separately.
You decide
Take the time you need. There's no one-call close. For windows, you purchase the windows from Refresh OBX and pay Pella directly for installation.
For out-of-town owners
Own an OBX home but live somewhere else?
You shouldn't need a special trip just to find out what your house needs. How we work with out-of-town owners.
We coordinate with your property manager
We can meet your property manager at the house for the free assessment.
Photos at every step
We take photos at every step and email them to you with our report, so you can see the work even when you're not there.
You'll always know who's at your house
Kevin Pillsbury and Marty Thompson co-own Refresh OBX. You'll know the people working on your home by name.
Zoom meetings for estimates
We review options and pricing with you by Zoom, or in person if you're in town. Questions? Email sales@refreshobx.com. The inbox is monitored.
Request an AssessmentTell us who manages your home in the request.
Where we offer Pella windows & doors
Pella windows: all of the Outer Banks (Corolla and the Carova 4x4 beach, Duck, Southern Shores, Kitty Hawk, Kill Devil Hills, Colington, Nags Head, Roanoke Island (Manteo and Wanchese) and Hatteras Island (Rodanthe, Waves, Salvo and Avon)), plus the Elizabeth City area: Pasquotank County, Camden County, mainland Currituck, and Perquimans County (call us to confirm your address).
Pella doors: Outer Banks homes.
Not sure if your home is in our area? Call (252) 421-0561.
FAQ
Windows & Doors questions
Does Refresh OBX install Pella windows?
Pella installs them. Refresh OBX is a Pella Certified Reseller. Pella windows & doors come through the Pella showroom in Kill Devil Hills and are installed by Pella. For windows, you'll see the window price and Pella's installation estimate separately, and you pay Pella directly for installation.
Which Pella window line do you usually recommend?
For window replacement, we usually recommend the Pella 250 Series vinyl replacement window. The Pella Lifestyle Series and Pella Impervia Series are also options. Specific configurations and options depend on the home and project.
What are signs my windows need attention?
Common signs are fog or moisture between the panes, sashes that stick or won't stay open, drafts you can feel on a windy day, soft or cracked frames, and water stains below the window. If you see any of these, a free assessment is a good next step.
Do you offer Pella windows in Elizabeth City?
Yes. In the Elizabeth City area (Pasquotank County, Camden County, Perquimans County and mainland Currituck) we offer Pella replacement windows only. Pella doors and our other services are for Outer Banks homes.
Will I get a price at the first visit?
No. The first visit is the free assessment. At a separate meeting, in person or by Zoom, you see the window price and Pella's installation estimate separately, so you have time to review them.
I live out of state. Can you work with my property manager?
Yes. We coordinate with your property manager and can meet them at the house for the assessment. You'll always know who's at your house. We email you photos and our report, then review options and pricing with you in a Zoom meeting.
Other services for Outer Banks homes
Ready to start?