Photos at every step
We take photos at every step and email them to you, so you can see the work even when you're not there.
For out-of-town owners
Own an Outer Banks home but live somewhere else?
You shouldn't need a special trip just to find out what your house needs. We coordinate with your property manager, take photos at every step, email you photos and reports, and hold Zoom meetings for estimates.
You'll always know who's at your house
Kevin Pillsbury and Marty Thompson co-own Refresh OBX. You'll know the people working on your home by name.
We coordinate with your property manager
We can meet your property manager at the house for the free assessment.
Photos and reports by email
After the assessment we email you the photos and our report.
Zoom meetings for estimates
We review options and pricing with you by Zoom, or in person if you're in town.
A monitored inbox
Email sales@refreshobx.com any time. The inbox is monitored, which helps if you live in another time zone.
How it works from out of town
Five steps, no special trip.
Request online
Use the form or call. Tell us what you want checked and who manages the home.
We meet your property manager
We do the free assessment at the house, with you or your property manager, and take measurements and photos.
Photos and report by email
We email you the photos and our report, so you see what we saw.
Options and pricing by Zoom
We review scope, options and pricing with you in a Zoom meeting. For windows, you see the window price and Pella's installation estimate separately.
You decide
Take the time you need. There's no one-call close. If you go ahead, we keep sending photos at every step.
What to include in your request
- The address, and who manages the home
- What you want checked, inside or out
- Guest dates or times the house is empty
- The best way and time to reach you
Services for your OBX home
FAQ
Questions from out-of-town owners
Do I need to be there for the assessment?
No. We can meet your property manager at the house for the free assessment. We email you the photos and our report afterward.
How will I see the work if I'm not there?
We take photos at every step and email them to you, so you can see the work even when you're not there.
Can I get options and pricing without traveling?
Yes. We review options and pricing with you in a Zoom meeting, or in person if you're in town. Then you decide in your own time.
Who will be at my house?
Refresh OBX is co-owned by Kevin Pillsbury and Marty Thompson. You'll always know who's at your house, and we take photos at every step so you can see the work even if you're not there.
When can I call Refresh OBX?
Our call hours are Monday through Saturday, 8am to 6pm. We're closed on Sunday. You can email sales@refreshobx.com any time; the inbox is monitored.
Can I reach you by email?
Yes. Email sales@refreshobx.com. The inbox is monitored, which helps if you live out of town or in another time zone. You can also call (252) 421-0561.
I live out of state. Can you work with my property manager?
Yes. We coordinate with your property manager and can meet them at the house for the assessment. You'll always know who's at your house. We email you photos and our report, then review options and pricing with you in a Zoom meeting.
Ready to start?